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Cary, North Carolina - (The Hosting News) - December 3, 2008 - Independent data center operator and managed services provider, Peak 10, has been chosen by cash management solution for financial institutions firm, Transoft International, for its data center virtualization services.

Peak 10 will provide Transoft with a secure hosting solution utilizing a virtualized platform within its state-of-the-art facility in Raleigh, N.C.

Bo H. Holmgreen, President at Transoft remarked, ”We recognize that SaaS is growing rapidly across all industries, and we are investing in our infrastructure to bring these proven options to our valued clients. Peak 10’s infrastructure and services combined with their expertise in compliance allowed us to receive the perfect solution to meet our needs and further increase the reliability of our SaaS solutions.”

With more than 16 years of experience in the financial industry, Transoft provides banking institutions with quality software solutions for cash management. The Optisuite solutions offers banks the ability to anticipate cash demand at all locations and manage the distribution of funds to meet those demands, whether on-site or remotely. The nature of Transoft’s products requires a high level of security and infrastructure integrity.

In an effort to integrate Software-as-a-Service (SaaS) solutions to bring their proven services to independent financial institutions while maintaining maximum security, Transoft turned to Peak 10 to host its SaaS offerings on a virtualized platform within its secure data center facility.

Greg Rollet, regional Vice President of market operations for Peak 10 and general manager of Peak 10 Raleigh remarked, ”Transoft required an extremely secure hosting provider to support its customers highly sensitive data as well as a team knowledegable of compliance and auditing regulations. Because our team is so versatile and we have flexibility to tailor our services to meet customers needs, we were able to customize a virtual solution for Transoft that enhances the availability of their application, providing financial institutions with a state-of-the-art cash management solution.”

Peak 10 Raleigh’s virtualization services allow businesses to optimize their system utilization, achieve truly high availability for the company’s IT infrastructure and reduce their hardware and space requirements - ultimately cutting costs. The company combines its secure network, high-tech data centers and portfolio of managed services with localized engineering and support to serve market-leading companies nationwide. The company owns and operates data centers in nine key U.S. markets that include Cincinnati, Ohio; Atlanta, Ga.; Raleigh and Charlotte, N.C.; Tampa and Jacksonville, Fla.; Nashville, Tenn.; Louisville, Ky.; and Richmond, Va.

Transoft International, Inc. is a leading provider of currency supply chain management software solutions for the banking industry. Transoft products, OptiCash, OptiNet, OptimizeCF. OptiVLM OptiVault, have been developed by experienced cash management professionals to efficiently and cost-effectively handle all aspects of the complex cash management process. In use worldwide by banks, ATM networks and armored car service providers, Transoft solutions are generating significant recurring cost savings for ATM, branch, and vault networks.

Peak 10 is an independent data center operator and managed services provider delivering scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. The company owns and operates twelve data centers in nine key markets that include Cincinnati, Ohio; Atlanta, Ga.; Raleigh and Charlotte, N.C.; Tampa and Jacksonville, Fla.; Nashville, Tenn.; Louisville, Ky.; and Richmond, Va. It combines its facilities and portfolio of managed services with localized engineering and support to serve market-leading companies including LendingTree, Rivals.com, Global Knowledge, Pergo, Churchill Downs, The Fresh Market and the Jacksonville Jaguars. Peak 10 is SAS 70 Type II compliant and helps companies meet the requirements of various regulatory compliance acts such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA).

For more information about Transoft International, please visit www.transoftinc.com.

To learn more about Peak 10, please visit: www.peak10.com.

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Reading, United Kingdom - (The Hosting News) - December 3, 2008 - Managed dedicated hosting provider, DediPower, has been chosen to provide services for global wine writing, broadcasting and Financial Times wine correspondent since 1989, Jancis Robinson.

Jancis Robinson qualified as a Master of Wine, the first from outside the wine trade, in 1984, and regularly judges and lectures about wine around the world. She is also responsible for many of the standard reference books on wine including The Oxford Companion to Wine and, with Hugh Johnson, The World Atlas of Wine and has presented several award-winning television programmes including Jancis Robinson’s Wine Course and Vintners’ Tales. Winner of many international awards, she was awarded an OBE in 2003.

The
Jancis Robinson firm explained, ”JancisRobinson.com is my principal outlet and it therefore goes without saying that my hosting partner needs to deliver. Our readership base relies on JancisRobinson.com to keep them informed on developments in the wine world. So we needed a reliable, stable environment to host our website which I hope DediPower will provide. With the team at DediPower managing the back end technology, I don’t have to worry and it enables me to focus on my core business and what I enjoy, wine writing.”

DediPower’s Managed Hosting provides enterprises with business server solutions delivering custom built high-specification dedicated servers. This is underpinned by a world-class hosting infrastructure that has been designed to ensure the highest levels of network uptime, availability, flexibility and security. Focused on delivering support with passion, DediPower offers one of the best service level agreements in the industry today and is a Microsoft Gold Certified Partner and RedHat Ready Hosting Partner.

Craig Martin, CEO, DediPower explained, ”The internet is changing the way we engage and interact with people around the world, we are very pleased that Jancis Robinson has selected DediPower. DediPower’s enterprise class data centres enable small to medium size enterprises to expand their footprint and deliver innovative business models to go to market.”

DediPower, one of the UK’s fastest growing managed hosting providers delivers a range of managed hosting solutions including: dedicated servers, application and exchange hosting, high availability multi-server clusters and co-location. DediPower is a Microsoft Gold Certified Partner and a RedHat Ready Hosting Partner. A winner of numerous awards, hosted sites include Sony, Sam Learning, Institute of Physics, Coca-Cola, Capita, First Great Western and Carphone Warehouse. Established in 1998 and self-funded, DediPower runs its own purpose built data centres totalling over 22,000 sq ft situated in Reading, UK.

For further information, please visit: www.dedipower.com.

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Houston, Texas - (The Hosting News) - November 21, 2008 - High-availability, high density colocation services, CyrusOne, has been selected by Halliburton, as its strategic data center partner to service its mission-critical IT infrastructure needs.

Mike Pfister, CIO, Halliburton remarked, ”Working with a strategic partner like CyrusOne allows for flexibility and scalability in our data center requirements, and that translates to increased adaptability and quick deployment in times of growth. Simplifying our data center infrastructure in a centralized, secure facility helps increase efficiencies and systems performance. We selected CyrusOne as our global data center partner because of their expertise, highly rated facilities, and their dedication to support our future requirements.”

Halliburton will relocate and consolidate its hardware systems to occupy several thousand square feet of data center space in CyrusOne’s newly constructed facility in Lewisville, Texas. The CyrusOne data center will later become a key server hosting location for Halliburton’s 24×7 Real Time Operations services which leads the industry in delivering real time information from wellsite to customer.

David Ferdman, CEO, CyrusOne noted, ”Leveraging a high availability colocation provider for flexibility, scalability and adaptability is becoming more common for companies that choose to no longer invest capital dollars building and operating their own data centers. Halliburton is a great match for the model, allowing for rapid deployment of mission critical systems during times of growth and overall efficiencies in their data center infrastructure.”

The CyrusOne Lewisville data center provides best-in-class architectural features such as CAT-6A cabling, which delivers data transfer at speeds up to 10 gigabytes. To meet Halliburton’s extensive cabling requirements, technical specialists built a dense yet highly partitioned cable infrastructure that allows for maximum network performance and rapid service response. Each foot of cable is labeled and traceable, and allows technicians to immediately and accurately pinpoint problems or defects.

Dan Vazquez, VP, Technology, CyrusOne remarked, ”Many large data centers have upwards of 30 miles of sub-floor cabling. One of the most important aspects of building a network is being able to locate exactly where each section of cable lies and how it supports the architecture. It requires detailed pre-installation analysis to achieve rapid, reliable deployment.”

System reliability and uninterrupted performance are provided via an on-site electrical substation that provides full 2N redundancy, two independent power grids, three separate substations, two 42 MVA transformers within on-site substations and a tie breaker to further reinforce 2N reliability and seamless productivity. Communication capabilities feature unlimited bandwidth capabilities, upgradeable to OC-192. Connectivity is secured through a dual sonet ring powered by major telecommunications carriers.

Founded in 1919, Halliburton is one of the world’s largest providers of products and services to the energy industry. With more than 55,000 employees in approximately 70 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir - from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production through the life of the field.

CyrusOne is a leader in high availability, high density data center services, providing colocation and implementation services for customers in the healthcare, energy and financial industries. We help businesses optimize returns on technology investments while ensuring application availability, data security and superior IT performance. CyrusOne was recently acquired by ABRY Partners, a Boston-based private equity investment firm with $25 billion of leveraged transactions and other private equity and mezzanine investments, representing investments in more than 450 media and communications properties.

To learn more about Halliburton, please visit: www.halliburton.com.

For more information about CyrusOne, please visit: www.cyrusone.com.

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Newark, Delaware - (The Hosting News) - November 21, 2008 - Web hosting solutions firm, HostMySite, Inc., has launched a new managed services section in its main website, highlighting the suite of managed services available to dedicated server and colocation customers.

In addition to the array of technical and managed services detailed, interested customers may fill out a short contact form to receive additional information about HostMySite.com’s managed solutions.

Stacy Griggs, Vice President of Sales at HostMySite.com noted, ”Now more than ever, IT departments are stretched thin and technical resources are being asked to take on more responsibilities without any added assistance. HostMySite.com’s premium managed services offer the added help these strained departments need to keep their business running smoothly.”

HostMySite.com’s managed services suite includes services under a range of categories:

Managed Servers
Infrastructure Monitoring
Storage and Backup
Network Security
Hosted Exchange
Virtualized Servers

For customers who need more than just leased hardware, these services offer major business benefits including marked cost savings and better internal resource allocation.

Robert Cassidy, Vice President Marketing and Product Management at HostMySite.com remarked, ”Customers trust us as a committed partner managing their technology infrastructure. We are actively engaging them to learn how we can expand and continuously improve our technology platforms and services portfolio.”

HostMySite.com’s managed dedicated servers are customizable solutions that are fully supported by 24×7x365 customer service. Each dedicated customer has their own dedicated support team to assist with any need.

Founded on the principle of Service Defined, HostMySite.com provides individuals, small businesses, and large corporations with dedicated servers, VPS hosting, and ASP.NET hosting. These hosting services are supported by 24×7x365 live support through toll-free telephone, email, and online chat. HostMySite.com has been building and growing their hosting expertise in Newark, Delaware since 1997.

To learn more about the new content at the website, please visit: www.hostmysite.com/managedservices.

For more information about HostMySite.com, please visit: www.hostmysite.com.

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When you are starting to form the look for your own website, do not hurry through because you want to get it up and running. Take your time and make it a user friendly site that your visitors will want to come back to again and again. Do it right the first time, so you don’t have make revisions over and over.

What is the website supposed to be used for? What message do you want to get across with it? What kinds of pages do you want to use? How do you want it to come across to the people looking at it? All of these are questions to ask yourself when setting up a site. Make sure all user paths are navigable and lead somewhere. Don’t send your visitors through a maze they can’t get out of all day. They are not likely to return. The look of the site should help your guests identify with you or your business. They shouldn’t come to a business site that is full of chicken pictures. You want the site to say something about you and what message you are trying to get across.

Make sure any graphics you add are crisp and clear when viewing. You don’t want to look at blurry or cloudy pictures on another website, you visitors won’t want to either. Use smaller pictures where you can so the download time and site opening time is not so slowed down. You want the visitors to come back after they see what you have to offer and invite some their friends too. This will get you more traffic and more sales.

Communication is also a key. Can your guests and visitors get in touch with you easily if they have a problem? You will need to leave a contact tab or place your phone number and/or email address on every page in case there is a problem. This way, they know they can trust you to be there if they have a problem with something.

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It can be quite challenging to find just the right host website for your service provider. When you have a choice between many thousands of products, it can hinder the decision making process. Even the professional has trouble trying to figure out what they want. Compare all the sites and what they offer and go from there.

Some sites you might find will be free, but they are sometimes associated with services that bigger portals. If you are looking at a personal site, AOL and Yahoo offer a page or two for you to upload your content and pictures to. They also offer a wide myriad of other services such as email, community chat rooms, and software to enhance your pictures. The downside is the banners that are put up without you wanting them there. Plus they will put ones up that you don’t even want.

Small businesses may use these pages to place their brochures on line for people to consider their products and services. A standard package would be ideal if you just want a simple site to show off your products. With other packages, you may be able to get video and audio sharing, dedicated servers, and some work intensive programs.

Depending on what kind of money you want to spend will also be what kind of site you get. Some run between five and twenty dollars a month. Customer service is the main difference between most of the different choices. If you want a site that brings in customers, you may have to go with the higher priced website as they offer more features conducive to helping you sell. Sometimes a clear selling product is worth the extra money you have to spend.

Compare all web hosts equally. Print out the packages so you can compare them as you look. Some sites will already have the information compiled for you. Find out price, services offered, customer help, site size, and if there is a commitment involved.

Find a host site that will give you everything you need for the best amount of money. A web site should be fun and inviting to your customers and visitors. Make sure yours leaves a lasting impression.

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Houston, Texas - (The Hosting News) - November 14, 2008 - Privately held dedicated web hosting company, The Planet, announced the addition of the Red Hat Enterprise Linux operating system, to its Planet Northstar Managed Hosting business line of offerings.

Steve Kahan, Vice President of Marketing and Product Management at The Planet noted, ”With our rigorous Anticipation Advantage best-practices methodology, Planet Northstar Managed Hosting becomes a proactive extension of your IT team. CIOs require proactive planning, preparation and prevention, which is precisely what Planet Northstar provides. Backed by a team of certified professionals, our enterprise-class network and SAS 70 Type II world-class data centers, customers gain access to infrastructure that would otherwise be unaffordable for most companies.”

Customers with Linux, Microsoft or blended environments can now take advantage of premium managed hosting services. As one of just two Red Hat Premier Hosting Partners, the Planet Northstar engineering team will have direct access to the company’s product roadmaps and new platform features, creating a technically superior hosted environment for its customers.

Planet Northstar Managed Hosting provides small- and medium-sized customers with the advantage of enterprise-class IT managed hosting services, backed by a dedicated team of seasoned IT professionals who are personally accountable for their success. Web 2.0 and SaaS (Software as a Service) companies building innovative and cutting-edge applications use Red Hat Enterprise Linux as a foundational component of the LAMP stack — Linux, Apache, MySQL and PhP — or J2EE (Java Platform, Enterprise Edition).

Databases provide the foundation for today’s advanced, multi-tier applications. To provide the support required by customers in managing these complex applications, Planet Northstar customers are assigned a dedicated MySQL cluster-certified database administrator as part of their core team.

Red Hat Certified Engineers: Every customer is assigned a Red Hat Certified Engineer (RHCE), who has passed rigorous testing requirements to earn the designation.

MySQL Management: A senior database administrator (DBA) specifically certified on MySQL is assigned to every customer account. Each customer account also has access to exclusive MySQL 5.1 Cluster DBAs who are responsible for reviewing the performance and future scalability of every database platform.

Red Hat LVM Expertise: Planet Northstar uses Red Hat’s Logical Volume Management snapshots to perform online and reliable database backups with virtually no performance impact. Customer databases are expertly managed to ensure maximum processing power.

Advanced Linux Platform Features: Linux engineers help customers leverage advanced platform features, including centralized authentication over LDAP; cluster suite failover; shared storage over high-performance SANs; or Apache Web server load balancing.

OS Management: Every Planet Northstar customer gains access to proactive OS management, including hardening procedures, performance monitoring, security patching, managed backups and scalability reviews to be certain systems grow with their business.

Planet Northstar is backed by The Planet’s core infrastructure, including six SAS 70 Type II world-class data centers, enterprise-class network, data center operations, customer provisioning systems, physical and environmental security, and problem management and resolution through its customer portal. Coupled with its powerful and industry-leading Service Level Agreement, Planet Northstar guarantees 100 percent power and network uptime, along with one-hour hardware replacement and 15-minute response times.

Using its Anticipation Advantage methodology, Planet Northstar utilizes a four-step proactive process throughout every client’s hosted IT lifecycle:
every client’s hosted IT lifecycle:

Assess: For every customer, the Planet Northstar team begins with in-depth business and technology planning to gain a thorough understanding of business and technology goals. Together they examine current and future expectations, and how each will impact the customer’s technology requirements. The result is a recommended IT implementation plan that delivers on business requirements, along with alternate configurations should the environment or goals change.

Design: Based on the customer’s business and technology goals, the team designs and develops a comprehensive, customized systems architecture plan from the ground up to satisfy specific needs now and into the future. It provides scalability foresight - not just insight - so customers are prepared for each business cycle. The plan also defines how the Planet Northstar team will work as an extension of the customer’s team.

Maintain: The dedicated team of certified and seasoned IT experts applies years of experience to proactively manage and maintain each customer’s IT performance. For example, protection of IT assets is secured by design. Customized change-control procedures are built into the plan to ensure high-availability and security for customers. These processes enable the Planet Northstar team to anticipate and mitigate risks, and prevent breaches, outages or compliance violations.

Metrics are a key component of Planet Northstar Managed Hosting. By integrating metrics and reporting best practices, the dedicated account team establishes benchmarks to report the status of IT systems and to identify critical trends. Quarterly interactive meetings are held to review systems health and discover new ways to improve operating procedures and technology performance, at the same time integrating these metrics with the Anticipation Advantage methodology.

White papers that provide additional details are available for download: The Anticipation Advantage of Proactive Managed Hosting; and Leveraging Capex-Free Managed Hosting by the Yankee Group, an industry-leading research company.

Ultimately, The Planet’s goal is to provide:

High levels of network capacity and speed to deliver peak performance
Instant scalability to handle even the largest spikes in network traffic
Parallel, redundant, multi-tiered network routing and switching architecture to assure reliability and stability
Multiple layer network security that prevents Delayed Denial of Service (DDOS) attacks from harming businesses
Knowledgeable experts with a passion for excellence and a commitment to operate the best networks in the business

The Planet is the leading provider of On Demand IT Infrastructure solutions, hosting more than 22,000 small and medium size businesses and 12 million Web sites worldwide. The Planet Alpha division provides the widest array of self-managed dedicated servers and advanced services backed by 24×7x365 support. The Planet Northstar Managed Hosting division combines a proactive methodology and seasoned IT experts to deliver a fully managed hosting solution, with the best choice of servers, software tools and world-class support, backed by state-of-the-art facilities and an enterprise-class network.

To learn more about Planet Northstar, please visit: www.planetnorthstar.com.

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more about The Planet, please visit: www.theplanet.com.

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Dallas, Texas - (The Hosting News) - November 14, 2008 - Web hosting and solutions company, C I Host, has unveiled plans to open a new datacenter facility which is scheduled to open in 2009 in Dallas, Texas.

The new facility is being developed to maximize best practices from the company’s 11 years in business, along with providing improved technology.

Erin Bullock, Executive Director of Business Development for C I Host remarked, ”C I Host is a pioneer in the Web hosting industry and we have the opportunity to use more than a decade of experiences to build a customer’s ideal datacenter from the ground up - and then deliver it to them.”

The company continues to offer services for the same low prices. The new datacenter facilities expand the company’s capabilities while consolidating operations to more efficiently serve customers worldwide. The new datacenter facilities represent a transformation for the company, as the datacenter is built out for maximum performance, efficiency and availability for the customer - all before customers are ever moved in.

The new facilities, which will open in February 2009, boast 60,000 square feet of space with diverse electrical feeds and fiber entrances, while a 1.5-megawatt power transformer and 750-kilowatt transformer will ably handle electrical loads. On-site fuel storage and a generator with Automatic Transfer Switches will help ensure consistent power availability.

Nicholas Giancola, Chief Network Architect at C I Host added, ”We’re using the new facilities as a blank slate opportunity to provide the kind of technology and service our customers demand.”

The new buildings are located in the Dallas Love Field Corridor, 6 miles from downtown Dallas, 2.5 miles from Love Field Airport, and 10 miles from DFW International Airport. New customers will be added to the new facility in early 2009, while current CI Host customers will be migrated during the following six to twelve months.

C I Host, based in the Dallas/Fort Worth area is a web hosting and Internet solutions provider, domain name registrar (DNR) and application service provider (ASP) hosting hundreds of thousands of domains around the world. C I Host creates business-class web hosting solutions for the small- and medium-enterprise (SME) market, with the broadest portfolio of managed hosting and value-added services in the industry. C I Host is accredited by ICANN to register domain names. C I Host operates three data centers across the United States, with its main facility and Network Operations Center in Bedford, Texas. C I Host also has offices in Los Angeles and Chicago.

C I Host has been ranked among the 5,000 fastest growing companies in the United States by Inc. magazine, with over 250,000 clients and a growth rate of 85 percent, placing it at #3488 in the list. C I Host has also been ranked #1 in speed by the Adoloma Web Hosting Guide. C I Host has been consistently ranked among the Top 5 Web hosting companies out of 16,000 around the globe by cnet’s Ultimate Web Host List, HostPulse, WebHostsOnline.com and HostChart.com. C I Host was named among the Top 25 Web hosting companies by HostIndex.com.

To learn more, please visit: www.cihost.com.

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If you are thinking about starting your own Internet business, there are some very important yet basic things to know before launching your new business. As long as you start your Internet business the best way, you should be able to enjoy a long and successful professional experience. Beginning with a strong foundation will allow any Internet business owner have a very strong business and customer base.

First and foremost, it is very important to understand what the start-up cost of the company will be. This includes, mainly, the Internet website, which will be the main focus in any online business. Remember; when it is an online company, there is no storefront for customers to visit. While you may think it is quite expensive to start a website or an Internet-based company, it really may not cost as much as you may think.

Before you begin the online business, you will need to have an idea as well as a domain name. The domain is essentially the Internet address where customers will be able to find your Internet company. It is possible to purchase domain names from websites such as GoDaddy.com, Web.com, and even Domainsitre.com. Usually, a domain will cost anywhere from $2.99 to $15. Once you have chosen and purchased a domain, the next step is to get web hosting. Web hosting is essentially where all the files associated with the domain, so that it is functional. Web hosting is usually made available through the same vendors that offer domain names for sale.

Once the website is designed through the help of web designers, graphic artists, and web developers, you will be ready to launch your business. It is very important for you to understand the basics of Search Engine Optimization (SEO) and web promotion so that you can enjoy as much success, if not more, as your competitors.

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The issue of how to reduce shopping cart abandonment cannot be in discussion as a rule. At least not until explanation as to exactly what Shopping Cart, abandonment is per se. So what is Shopping Cart abandonment? It is no other than the means. By which a customer goes about including things they plan on buying. Nevertheless, do not end up making a finalization of the items by initially purchasing them. This could cost anyone operating eCommerce store online possible revenue that could be lost when this occurs. Customers who put products into their shopping carts and do not pay for them can sock it to online stores with figures that are a whopping 68% in abandonment. This loss is the result of about over three quarters of customers who do not pay for their purchases while shopping online at a particular online store. How can a business reduce online shopping cart abandonment? This article will endeavor to offer tips to help cut down the effect that shopping cart abandonment can have on an online store’s sales overall.
The only way to tackle a problem is to figure out what causes it first. No problem can be in solving until this is in learning. Why do people after shopping for items decide to abandon their carts altogether and not buy a thing? After getting some feedback from both online customers and storeowners to sort of pinpoint and get to the root of the problem. There are ten valid reasons it appears why people do not go through with a purchase. So not only will these reasons be in focus here. However, some guidance will also be in offering on how to avoid each of the reasons that may arise.
Ten reasons why customers do not purchase the items in their shopping carts are these:
The Cost of Shipping is entirely too high and is not in showing to the customer until they proceed to checkout with their items. To help lessen this from happening, a storeowner should let the customer know how much the shipping costs are as soon as they are able to. Each shopping cart page should contain a solid estimate as to what the final shipping cost will be for said item or items. A good idea is to place a visible estimation of shipping cost on a store’s product pages for customers. Selling low priced items is fine. Nevertheless, sometimes problems do occur with shipping costs on a store and Sticker Shock is not only in association with products either.
The changing mind and deciding to discard the contents in one’s cart: A customer can change their mind for a variety of reasons. So if they do go this route. There is very little that the storeowner can do to alter one’s decision. Yet there is a way to help stop them from becoming distracted and hold their attention. If a storeowner, takes away all links that are unnecessary in nature. This will aid the customer in not taking the mouse button and clicking away from the checkout process to buy their items. Site navigation can be temporarily in removal until they have made their purchase at the checkout.
Another thing that can discourage a potential customer is the existence of comparison-shopping and browsing that is rampant on the internet. It is the thing now to go to different sites to do shopping to compare prices. This is something that is very popular and is on the rise with online customers. The two ways that a storeowner can deal with this is as follows. A storeowner can be one step ahead of the game in the comparison race by being the cheapest amid all of the comparison sites for a particular product or service. However, this is something that isn’t always easy to attain. So sometimes honesty is the best policy, explain to your customers why your prices are higher, maybe it’s because your products are of a higher quality than competitors. Whatever the reason, share it with customers. Another way is include price comparisons on your site. This will indicate to customers that you do not have something to hide and they will in turn be more trusting of you and your store. Trust is a big thing when people consider making a final purchase.

If the total costs of all the items that the customer has in their shopping cart is excessively high. Sometimes customers are not aware nine times out of ten of the value of the items that are in their shopping cart as they continue to browse an internet store. Therefore the only way to approach this problem is for the storeowner to somehow put a running total at the top right of the store screen to inform the customer that their amounts are adding up as they continue to shop. This will prevent the customer from getting sticker shock when they finally click on the “what’s in my cart” button and see what is there for waiting for them.

If a customer wants to save items for a later purchase and cannot. The storeowner should make sure that this feature is something that is readily available along with their current shopping cart software. Customers may want to save what is in their cart and return later to the web site for whatever reason. Nevertheless, if this feature is not open to them to checkout at a later dates if they wish. A storeowner could lose a potential customer’s business.

Another problem that could chase the potential customer away is the checkout process being to long in doing. The storeowner should make the checkout process as prompt as possible for customers who do not usually have the time to hang around. Hindrances that can also annoy a customer are when they are asked for information that isn’t in requirement by them. Avoid asking them to enter their postal address and billing information numerous times if they are the same. The checkout process must not be an aggravation with too much distraction.

If products are out of stock at the time, a customer decides to check out. This is another thing. That could drive a potential customer away. Therefore, the same way that the shipping issue is in handling, so should the item out of stock be in application ahead of time. In other words, let your customer know in advance of check out either if an item is in stock or not before they make the initial purchase. The status of a particular item can be on the product page itself or the product listing.
If a store web site has poor navigation or long downloading times as a rule. This can also be something that can somewhat greatly upset the potential customer and make them want to go away. Because is a site is slow to load this can virtually infuriate a customer more so than anything. Therefore, the only thing to do is to make sure that your customers have a page that is very fast to load and view at once. A storeowners shopping cart software code must be set up and in optimization to be able to deliver pages lightning quick.

Another thing that can drive customer nuts is a lack of adequate product or contact information at a store web site. Information is the one source that gives a customer the reassurance that they need. Reassurance can only be in gain from valid information about a particular company and the products that it has. By giving the customer all the information, you can. You are also giving them reassurance that they will be able to get the products that they both need and want from your store. Product descriptions should be as informative as possible. The same should be in saying about your company pages and contact information as well. Giving a customer your phone number makes them see that you genuinely hold them in interest and that you care about them as both customers and people. Being available for communication should they, need it also create a lot of reassurance on the part of a customer? A customer can also find comfort in knowing that you are there for them should a problem come up with your order or whatever else.

If an online store web site is very unclear as to delivery times for products or services. This can also prove to be a major disquieting issue with potential customers. As was in previous statement herein about product information and contact information, the same must also be in saying about delivery times and so forth. Delivery times should be highly visible and something that is easily accessible at all times to customers who want an update whenever they want it. Customers have access to all information at the clicking of a mouse button in today’s high tech world. Therefore, they expect that they do desire that they can get their real world products just as fast as they can get the information they need from a computer.

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